For goods purchased at, the right of complaint applies from the receipt of the goods. You must check the condition of the goods upon receipt. In case of errors, defects and freight damage, please contact us via this form within 3 days of receipt.

It is expected that you as a customer will follow the attached operating instructions, washing instructions or other instructions that guide the correct use and maintenance of the product. Misunderstanding in relation to the instruction will be perceived as improper use or other malicious behavior, and therefore the product will not be covered by the right of complaint.

Once we have received the complaint, we contact the supplier or shipping company depending on what the complaint concerns.

Please note that we can make the complaint first after we receive images and / or videos.