Complaint Warranty For goods purchased at NiceBuy.eu, the right of complaint applies from the receipt of the goods. You must check the condition of the goods upon receipt. In case of errors, defects and freight damage, please contact us via this form within 3 days of receipt. Expectation It is expected that you as a customer will follow the attached operating instructions, washing instructions or other instructions that guide the correct use and maintenance of the product. Misunderstanding in relation to the instruction will be perceived as improper use or other malicious behavior, and therefore the product will not be covered by the right of complaint. The further procedure Once we have received the complaint, we contact the supplier or shipping company depending on what the complaint concerns. Please note that we can make the complaint first after we receive images and / or videos. Your name * Your email address * Order number * Package number Describe the problem * In case of loss of package Upload image of shipping tag Upload image of the outer box Upload image of the inner box and the filling of the inner box Upload pictures of the bull like from several sites Upload image Upload photos or videos of defective product Upload picture Spam check Send We promise to keep your data safe and secure.